Um... What are you linking to?
*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) *Harnessing the Advantages of Technology for the SMB market... * On Wed, May 25, 2011 at 10:19 AM, Kurt Buff <kurt.b...@gmail.com> wrote: > Free is my favorite price, if the product does what I want: > > http://www.bestpratical.com/rt > > Kurt > > On Wed, May 25, 2011 at 02:18, Mark Robinson <mark.robin...@cips.org> > wrote: > > Hi all, > > > > > > > > I am currently going through a make v buy exercise on incident logging / > > helpdesk software to ascertain which will be the most cost-effective. > > > > > > > > Are there any recommendations for a cheap helpdesk solution that will > enable > > users to log calls via a web browser interface, will allow assignation of > > calls to various different resources i.e. Support Analysts and will also > > allow the setting up of SLA’s and reporting of performance against those > > SLA’s? > > > > > > > > Many thanks, > > > > Mark > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
