Maybe this

http://www.bestpractical.com/

On 25 May 2011 15:31, Andrew S. Baker <asbz...@gmail.com> wrote:

> Um... What are you linking to?
>
>
>
>  *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
>  *Harnessing the Advantages of Technology for the SMB market...
>
>  *
>
>
>
> On Wed, May 25, 2011 at 10:19 AM, Kurt Buff <kurt.b...@gmail.com> wrote:
>
>> Free is my favorite price, if the product does what I want:
>>
>> http://www.bestpratical.com/rt
>>
>> Kurt
>>
>> On Wed, May 25, 2011 at 02:18, Mark Robinson <mark.robin...@cips.org>
>> wrote:
>> > Hi all,
>> >
>> >
>> >
>> > I am currently going through a make v buy exercise on incident logging /
>> > helpdesk software to ascertain which will be the most cost-effective.
>> >
>> >
>> >
>> > Are there any recommendations for a cheap helpdesk solution that will
>> enable
>> > users to log calls via a web browser interface, will allow assignation
>> of
>> > calls to various different resources i.e. Support Analysts and will also
>> > allow the setting up of SLA’s and reporting of performance against those
>> > SLA’s?
>> >
>> >
>> >
>> > Many thanks,
>> >
>> > Mark
>> >
>>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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