Maybe this http://www.bestpractical.com/
On 25 May 2011 15:31, Andrew S. Baker <asbz...@gmail.com> wrote: > Um... What are you linking to? > > > > *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) > *Harnessing the Advantages of Technology for the SMB market... > > * > > > > On Wed, May 25, 2011 at 10:19 AM, Kurt Buff <kurt.b...@gmail.com> wrote: > >> Free is my favorite price, if the product does what I want: >> >> http://www.bestpratical.com/rt >> >> Kurt >> >> On Wed, May 25, 2011 at 02:18, Mark Robinson <mark.robin...@cips.org> >> wrote: >> > Hi all, >> > >> > >> > >> > I am currently going through a make v buy exercise on incident logging / >> > helpdesk software to ascertain which will be the most cost-effective. >> > >> > >> > >> > Are there any recommendations for a cheap helpdesk solution that will >> enable >> > users to log calls via a web browser interface, will allow assignation >> of >> > calls to various different resources i.e. Support Analysts and will also >> > allow the setting up of SLA’s and reporting of performance against those >> > SLA’s? >> > >> > >> > >> > Many thanks, >> > >> > Mark >> > >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." *IMPORTANT: The information in this email is CONFIDENTIAL. If its contents are disclosed in any way my lawyers will swoop down from black helicopters like Seal Team Six and drag you away with a black bag over your head. They will then take you to a secret prison and make you fight to the death with other people who dared to share this email. You will be given a large bowie knife and a supply of methamphetamines while I watch the said deathmatch and wager vast sums of money on who will be the winner. If the fight becomes boring or there is a stalemate, I will release rabid dogs and my two-stone cat into the arena to liven things up a bit. If these animals become in any way docile, I will squirt them with water pistols until they become a bit more temperamental.* ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin