Yeah - fat fingered that. On Wed, May 25, 2011 at 09:40, Andrew S. Baker <asbz...@gmail.com> wrote: > Not the way you spelled it, you aren't. The correct link was posted > subsequently. > > > > ASB (Professional Bio) > Harnessing the Advantages of Technology for the SMB market... > > > > > On Wed, May 25, 2011 at 12:38 PM, Kurt Buff <kurt.b...@gmail.com> wrote: >> >> An open source helpdesk system called Request Tracker. >> >> On Wed, May 25, 2011 at 07:31, Andrew S. Baker <asbz...@gmail.com> wrote: >> > Um... What are you linking to? >> > >> > >> > >> > ASB (Professional Bio) >> > Harnessing the Advantages of Technology for the SMB market... >> > >> > >> > >> > >> > On Wed, May 25, 2011 at 10:19 AM, Kurt Buff <kurt.b...@gmail.com> wrote: >> >> >> >> Free is my favorite price, if the product does what I want: >> >> >> >> http://www.bestpratical.com/rt >> >> >> >> Kurt >> >> >> >> On Wed, May 25, 2011 at 02:18, Mark Robinson <mark.robin...@cips.org> >> >> wrote: >> >> > Hi all, >> >> > >> >> > >> >> > >> >> > I am currently going through a make v buy exercise on incident >> >> > logging / >> >> > helpdesk software to ascertain which will be the most cost-effective. >> >> > >> >> > >> >> > >> >> > Are there any recommendations for a cheap helpdesk solution that will >> >> > enable >> >> > users to log calls via a web browser interface, will allow >> >> > assignation >> >> > of >> >> > calls to various different resources i.e. Support Analysts and will >> >> > also >> >> > allow the setting up of SLA’s and reporting of performance against >> >> > those >> >> > SLA’s? >> >> > >> >> > >> >> > >> >> > Many thanks, >> >> > >> >> > Mark >> >> > >> > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin
~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
