Not the way you spelled it, you aren't. The correct link was posted subsequently.
*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) *Harnessing the Advantages of Technology for the SMB market... * On Wed, May 25, 2011 at 12:38 PM, Kurt Buff <kurt.b...@gmail.com> wrote: > An open source helpdesk system called Request Tracker. > > On Wed, May 25, 2011 at 07:31, Andrew S. Baker <asbz...@gmail.com> wrote: > > Um... What are you linking to? > > > > > > > > ASB (Professional Bio) > > Harnessing the Advantages of Technology for the SMB market... > > > > > > > > > > On Wed, May 25, 2011 at 10:19 AM, Kurt Buff <kurt.b...@gmail.com> wrote: > >> > >> Free is my favorite price, if the product does what I want: > >> > >> http://www.bestpratical.com/rt > >> > >> Kurt > >> > >> On Wed, May 25, 2011 at 02:18, Mark Robinson <mark.robin...@cips.org> > >> wrote: > >> > Hi all, > >> > > >> > > >> > > >> > I am currently going through a make v buy exercise on incident logging > / > >> > helpdesk software to ascertain which will be the most cost-effective. > >> > > >> > > >> > > >> > Are there any recommendations for a cheap helpdesk solution that will > >> > enable > >> > users to log calls via a web browser interface, will allow assignation > >> > of > >> > calls to various different resources i.e. Support Analysts and will > also > >> > allow the setting up of SLA’s and reporting of performance against > those > >> > SLA’s? > >> > > >> > > >> > > >> > Many thanks, > >> > > >> > Mark > >> > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
