That's new to me. Thanks, it looks interesting.
On Wed, May 25, 2011 at 08:20, Don Ely <don....@gmail.com> wrote: > How are your open source skills? This is a full featured option and its > free aside from your time... > > http://sourceforge.net/projects/itop/ > > > > On Wed, May 25, 2011 at 2:18 AM, Mark Robinson <mark.robin...@cips.org> > wrote: >> >> Hi all, >> >> >> >> I am currently going through a make v buy exercise on incident logging / >> helpdesk software to ascertain which will be the most cost-effective. >> >> >> >> Are there any recommendations for a cheap helpdesk solution that will >> enable users to log calls via a web browser interface, will allow >> assignation of calls to various different resources i.e. Support Analysts >> and will also allow the setting up of SLA’s and reporting of performance >> against those SLA’s? >> >> >> >> Many thanks, >> >> Mark >> >> IMPORTANT INFORMATION >> >> >> Internet communications are not secure and therefore CIPS does not accept >> legal responsibility for the contents of any e-mail message sent via this >> medium. The content of any e-mail communication is the view of the >> individual and CIPS does not accept legal liability for the contents. >> Although this message and any attachments are believed to be free of virus >> or other defect that might affect any computer system into which it is >> received and opened, it is the responsibility of the recipient to ensure >> that it is virus free and no responsibility is accepted by CIPS for any loss >> or damage in any way arising from its use. >> >> >> >> -- >> Scanned by iCritical. >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
