On Sunday 01 April 2012 01:57, Rob Weir wrote: > What do you think? What is the purpose of this ooo-users list > compared to the support forums? On some project communications we > advertise both as equal support avenues for users to raise > problems. Is that what we should be doing? In other words, what > is the purpose of this list and how do we make that clear to users?
Personally i detest using forums. As an individual i am basically lazy and a push method works for me much better than a pull one. Both have there place. Many find email a good way to contribute back to the community with the same support option available to us if needed. If the mailing list is only retained for Beta Testing purposes i would still be subscribed. It remains a useful method for squashing less complex issues, "where has 'File - Page Setup' gone", without the requirement to appeal direct to developers. The RFE/ bug reporting channel can then be sufficiently complex to prevent many of the nuisance reports. Take note Joomla! community! -- Michael --------------------------------------------------------------------- To unsubscribe, e-mail: ooo-users-unsubscr...@incubator.apache.org For additional commands, e-mail: ooo-users-h...@incubator.apache.org