On Wed, Mar 2, 2011 at 7:56 AM, Jan Holesovsky <ke...@suse.cz> wrote: > > Hi all, > > Since I experienced some very poor communication about LibreOffice > recently, I thought it would be good to reach out to this list... > > I mean this: > > http://news.opensuse.org/2011/02/26/opensuse-11-4-rc2-steps-out/ > > It is of course right to point people to the known bugs; but before it > is done publicly, it should be researched if the bugs are still valid at > all - in this case the bug claimed to be present in LibreOffice was > fixed quite some time ago, in a duplicate bug report. > > Worse - the form chosen in the article was insulting to all the > developers who spent days (and some nights too) on getting LibreOffice > the best choice for openSUSE. It is also undermining the efforts of the > LibreOffice marketing team. > > I am sure you all know the benefits of the switch to LibreOffice (if > not, I'll be glad to follow-up), so _please_ - make the communication > appropriate: > > - openSUSE supports LibreOffice, many of the LibreOffice developers are > openSUSE members, when you do not communicate properly about > LibreOffice, you harm openSUSE > > - reach to Petr Mladek <pmla...@suse.cz>, the LibreOffice packager for > openSUSE, whenever you want to have the most recent list of known > bugs, or when you need to check what is the real status of the > release, or of a concrete bug. Should you fail to reach him, try me, > or Michael Meeks. > Also Petr's blog [1] is a good source of the relevant info. > > - phrases like "not quite ready for the production environment" are very > sensitive, and should be used only when you know what are you doing > ['you know what you are doing' usually means 'you have communicated it > with Petr' ;-)]
+1 It's not a good marketing hype to paraphrase "not quite ready for the production environment", especially for a product (RC2) that GA will be launch in a few days. I'm strongly agree with the communication stuff, means that we may learn from this case for next published article. -- Best Regards, Masim "Vavai" Sugianto /************************************************************/ Blog (ID) : http://www.vavai.com Excellent Infotama Kreasindo : http://www.vavai.biz /************************************************************/ -- To unsubscribe, e-mail: opensuse-marketing+unsubscr...@opensuse.org For additional commands, e-mail: opensuse-marketing+h...@opensuse.org