Thanks. We are actually moving to Citrix soon, which is much faster than
pcAnywhere and Remote Desktop.
> -----Original Message-----
> From: Holmes, George (TWIi London) [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, October 05, 2000 12:16 PM
> To: Orion-Interest
> Subject: RE: WinNT 4, SP5/6 and Orion consistently crashing..
>
>
> I have seen some problems with pcAnywhere v9. Symanetc have
> a patch that
> you can apply. What I saw was quite more severe, in so far as the OS
> wouldn't boot. It might be worth a try?
>
> George
>
> GEORGE HOLMES
>
> TWI Interactive
> Media House
> Burlington Lane
> LONDON
> W4 2TH
> ENGLAND
>
> TEL: +44 208 233 5631
> FAX: +44 208 233 7701
> CELL: +44 7968 918813
>
>
> -----Original Message-----
> From: Duffey, Kevin [mailto:[EMAIL PROTECTED]]
> Sent: 05 October 2000 19:11
> To: Orion-Interest
> Subject: RE: WinNT 4, SP5/6 and Orion consistently crashing..
>
>
> Sorry..I was a bit vague. What appears to happen is that
> Orion completely
> shuts down. I am not sure if you are anyone is familiar with
> remote access
> to administer a computer. What I do from my local box, using either
> PCAnywhere (for local computers) or Remote Desktop (for our production
> systems because the co-lo facility forces us to use that
> software). I log in
> to the system. A few things happen. First, if we just log out of the
> computer normally, it seems to crash any Java running
> app..actually..it
> causes a thread dump (or core dump..not sure) of the JVM. We
> often have to
> log back in and restart. This we noticed with IIS/JRUN. In
> hopes that SP6
> would solve the problem, we upgraded to SP6 on one machine.
> Again..this is
> NT4 with SP6 and JDK1.2.2. Now, I am using run_as_service to
> run Orion as a
> service. It seems to work fine..so I am not sure if that
> program causes a
> problem. I wish there was some OS level way to run Java as a
> service without
> having to use a 3rd party tool. Sucks that they don't support
> that. I wonder
> if Win2K does that (do you know?). Anyways...it appears
> though, that when
> another person logs in, then I come back in a bit later, the
> Orion window is
> gone. The service says its still running, so I have to STOP
> the service then
> START it again. But nobody can connect to the site any
> longer. I start the
> Orion service with java.exe not javaw.exe so I can see the
> output. We do
> some output of connection check-out/check-in, etc. Since we
> aren't deployed
> on Orion yet, we haven't even tried to convert to using
> Orion's connection
> pooling. I will say this much, so as not to point blame at
> Orion because I
> really don't think that is the problem. Our code has a home-brewn
> persistence solution, home-brewn faxing solution (we are
> basically a company
> that does about 3500 faxes a day..we have a pool of fax
> modems, and a faxing
> program called HylaFax which we are replacing with a new one
> called Replix
> and using an out-sourced faxing farm). I don't know a lot
> about JDBC myself,
> so I am not sure how we are storing objects, retrieving them
> etc. I have
> worked with our queries a bit, the "construction" of the WHERE clause
> anyways. I am also skeptical of why a machine with 512MB of
> ram runs out of
> memory on a single query. The query can return results of
> 10,000 station
> objects, each object can't take up more than 1 or 2K of
> memory. Even worse,
> on a E450 server (our Oracle runs on that) with 4 400Mhz cpus
> (64-bit), 4GB
> memory and a Veritos cluster of very fast hd's, it takes 7
> minutes to get
> 464 station objects back in a query. From the query it
> doesn't appear that
> we are doing many joins. All of this leads me to believe our
> code is written
> poorly (thankfully I wasn't involved in that code), and we
> have a lot of
> work to do to figure out why we run out of memory, queries
> take a long time,
> etc. But, I still haven't a clue why the Orion server would randomly
> disappear from the screen and we suddenly can't access it
> anymore. Another
> thing we notice is that when a person submits a query that
> seems to take a
> long time, Orion drastically degrades in performance. My
> thinking is that
> one thread running the query takes over, and other threads of the same
> priority (each incoming request) don't get executed very
> quickly. The CPU
> utilization goes to 100% when that happens, so I don't know
> if its the query
> just went bad, or what. We are using JDBC 1.0 by the way.
>
> So..I am sort of up in arms about what to do. The worse part
> is we are not
> given the time to diagnose these issues. We keep moving forward with
> business needs and soon we expect to have 3 to 4 times the
> traffic on our
> site, and I don't think we are prepared to handle it. So, I
> guess I should
> say if you can shed any light on some areas of trying to
> diagnose these
> issues..that would be great. One thing I am doing..I am
> running Orion as an
> application on a Win2K box with JDK 1.3. I am going to see if
> it suffers at
> all from the same symptons we were seeing at our co-lo with
> NT4/sp6. If not,
> then that would give us the answer..at least to why it was
> crashing. If it
> does crash, then either Orion, our code or both are at fault,
> and we'll have
> to get to the bottom of that.
>
> Thanks Karl, Magnus and anyone else with feedback.
>
>
>
> > Hello Kevin,
> >
> > What do you mean by crashing? Does Orion exit, do you get a
> > Dr. Watson, do you
> > get any other error, does it just stop listening to requests?
> >
> > Regards,
> > Karl Avedal
> >
> > "Duffey, Kevin" wrote:
> >
> > > Hi all,
> > >
> > > I am not sure why..but it appears that Orion 1.2.9 (and
> > 1.3.7) crashes
> > > whenever we "remote" into our server to do some work on it.
> > We have NT4 with
> > > SP5 on one machine, and SP6 on another. I have Orion using
> > run_as_service to
> > > put it in as a service. Even when I run it as an
> > application, this happens.
> > > It seems to work fine for a while, then it crashes. I know
> > our code is bad,
> > > but it seems to me with only 4 people using the thing for
> > testing, it should
> > > be fine. Has anyone been experiencing problems with Orion
> > crashing on NT
> > > with SP5 or SP6? Does the remote access do something to the
> > JVM? Its using
> > > JDK 1.2.2-05 JRE.
> > >
> > > On the subject..does anyone know of a Win2K program that
> > will put Java apps
> > > as services? The run_as_service doesn't appear to
> > work..keeps giving some
> > > i/o problem.
> > >
> > > Thanks.
> >
>
