basically who will manage the center. I mean one stop center for OSS problem
complaints. I don't have experiences in business, I can't advise!. Hope
somebody in this group can give an opinion and advise to solve below
problems.

On Sat, Nov 7, 2009 at 10:50 AM, Harisfazillah Jamel <
linuxmalay...@gmail.com> wrote:

>
> Rasa sedih pula bila rakan dalam sebuah agensi beritahu dia perlu
> tukarkan Linux Centos yang saya pasang lama dahulu kepada Windows
> server. I will not against it because we have to acknowledge one
> thing.
>
> Im keep on hearing to people move to another software or os due to
> support issses.
>
> We dont have I single point of contact that can be a help to them.
>
> They don't care it Redhat, Novell or Canonical what they want is a
> single point of contact.
>
> Yes. We have e-marketplace OSCC MAMPU. But it still just a directory
> listing. What we need a toll number that people can talk to and get
> more information about Open Source where and who they can get help...
>
> RTFM is not working. Don't ask me to ask them to read the RTFM. We
> talking about losing market share after years of promotion due to our
> ignorance or let say it. Our egos...
>
> We keep on asking OSS users to read RTFM but its not real help to them...
>
> We need one centre or one community that willing to answer phone
> calls, email or visit sites, like any bussiness will do to keep
> customers still interest. We need marketing and sales team virtually
> in our OSS community.
>
> >
>

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