hi! i found a faq-table in the OTRS-mysql database. i would love a feature to create one ore two small faq lists with OTRS. my agents get a lot of questions with the same content. so an faq list directly in OTRS would be very cool.
mario _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
