Here is what prints out in the log : [Fri May 28 14:43:03 2004][Error][Kernel::System::Ticket::PriorityLookup][2394] Need Type or ID! [Fri May 28 14:43:03 2004][Error][Kernel::System::Queue::QueueGet][751] Need ID or Name! [Fri May 28 14:43:03 2004][Error][Kernel::System::State::StateGet][81] Need ID or Name!
Here is what I see in otrs : Software error: Can't use an undefined value as a HASH reference at /otrs/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925. And that's it. Can't see any of the emails popmaster got. I think it's because they have no ticket #, but I want to see them, and be able to delete them. It's like they are stuck if I get spam, or anything. I'd like it if someone was having a problem, they could just send a normal email, and it would show up in the queue with an assigned ticket #. I don't get that much spam, so I could just close those tickets as spam or whatever... if I'm understanding this correctly. Thanks, Ben > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Robert Kehl > Sent: Friday, May 28, 2004 6:53 AM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] PostMasterPOP3.pl issue > > > On Thursday, May 27, 2004 10:13 PM > Ben Chabot <[EMAIL PROTECTED]> wrote: > > It does the same thing. The only thing that could be an issue, is I > > am running this in a chroot. Can you see anything about that which > > would cause a problem? > > Not if the chroot is set up properly, as the apps running > simply do not > know what a chroot is. ;) So they can't complain about. > > > Software error: > > Can't use an undefined value as a HASH reference at > > /otrs/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925. > > > > Thanks again for any info you guys might have! > > Enable Debugging by setting > $Self->{Debug} = 9; > in Kernel/Config.pm. > > Have a look at the logs then. > > hth, > > Robert Kehl > > -- > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/