I must have done something wrong, because I reinstalled and now it works great!!!
Couple questions though : I'd like it so that when someone emails the acct, in the response, can they have a link to view their ticket? Or do they need a login? Would it be easy to allow otrs to authenticate off a cookie? I have another app, I'd like people to be able to pass seemlessly from this other app, to OTRS. Thanks! ben > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Robert Kehl > Sent: Saturday, May 29, 2004 6:05 AM > To: User questions and discussions about OTRS. > Subject: Re: [otrs] PostMasterPOP3.pl issue > > > On Friday, May 28, 2004 4:45 PM > Ben Chabot <[EMAIL PROTECTED]> wrote: > > Here is what prints out in the log : > > > > [Fri May 28 14:43:03 > > 2004][Error][Kernel::System::Ticket::PriorityLookup][2394] Need Type > > or ID! > > [Fri May 28 14:43:03 > > 2004][Error][Kernel::System::Queue::QueueGet][751] Need ID or Name! > > [Fri May 28 14:43:03 > 2004][Error][Kernel::System::State::StateGet][81] > > Need ID or Name! > > > > Here is what I see in otrs : > > > > Software error: > > Can't use an undefined value as a HASH reference at > > /otrs/bin/cgi-bin/../../Kernel/System/Ticket/Article.pm line 925. > > > > Did you rename any of the default queues? Are there any > PostMasterPreFilters that try to access a non-existant queues > or set any > non-existant states or stuff? > > Re-Check your configuration for automatition: PostMaster filters, > Procmail, even GenericAgent. > > hth, > > Robert Kehl > > -- > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/