[otrs] Error: Need CustomerID!!!

[Erol YILDIZ]

Hi,

I have the configuration below for cutomers to authenticate via ldap and I get 
"Error: Need CustomerID". Any ideas?

Thanks 

    # This is an example configuration for an LDAP auth. backend.
    # (take care that Net::LDAP is installed!)
    $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
    $Self->{'AuthModule::LDAP::Host'} = '10.0.0.1';
    $Self->{'AuthModule::LDAP::BaseDN'} = 'dc=kemerkoy,dc=k12,dc=tr';
    $Self->{'AuthModule::LDAP::UID'} = 'uid';

    # Check if the user is allowed to auth in a posixGroup
    # (e. g. user needs to be in a group xyz to use otrs)
#    $Self->{'AuthModule::LDAP::GroupDN'} = 
'cn=otrsallow,ou=posixGroups,dc=example,dc=com';
#    $Self->{'AuthModule::LDAP::AccessAttr'} = 'memberUid';
    # for ldap posixGroups objectclass (just uid)
    $Self->{'AuthModule::LDAP::UserAttr'} = 'uid';
    # for non ldap posixGroups objectclass (with full user dn)
#    $Self->{'AuthModule::LDAP::UserAttr'} = 'DN';

    # The following is valid but would only be necessary if the
    # anonymous user do NOT have permission to read from the LDAP tree
    $Self->{'AuthModule::LDAP::SearchUserDN'} = 
'cn=Administrator,dc=kemerkoy,dc=k12,dc=tr';
    $Self->{'AuthModule::LDAP::SearchUserPw'} = 'w84megirl';

    # in case you want to add always one filter to each ldap query, use
    # this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => 
'(objectclass=user)'
#   $Self->{'AuthModule::LDAP::AlwaysFilter'} = '';

    # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
    $Self->{'AuthModule::LDAP::Params'} = {
        port => 389,
        timeout => 120,
        async => 0,
        version => 3,
    };

    # UserSyncLDAPMap
    # (map if agent should create/synced from LDAP to DB after login)
    $Self->{UserSyncLDAPMap} = {
        # DB -> LDAP
        Firstname => 'givenName',
        Lastname => 'sn',
        Email => 'suseMailAcceptAddress',
        CustomerID => 'suseMailAcceptAddress',
    };

-- 
Erol YILDIZ
HEV OkullarÄ KemerkÃy IT DepartmanÄ
http://www.kemerkoy.k12.tr
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