Hi Richard!

On Mo, Mai 23, 2005 at 10:05:57 +0000, Richard Hamson wrote:
>I am currently setting up a list of email templates to be used when 
>replying to customers etc.  Unfortunately I cant seem to get rid of the 
>default text -
>
>"Dear [Customer Name
>
>Thank you  for your request.
>[Customer name] [Email Address] wrote:
>
>Copy of email"
>
>I have searched for where this text is taken from but I have hit a wall?
>
>Anyone any ideas?

Change the system standard salutation (system standard salutation (en))
via the admin area (admin -> salutations).

>Richard

Hth,
Christian

-- 
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication!

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