Shawn Holland wrote:
Hey,
I hate asking so many questions but I'm finding it very difficult to do
customizations because I'm either not finding the Documentation or am not
reading it right.
I jus tneed to know how to
1. When creating a new customer have aditional fields that can be used. ie.
Phone Number.
2. When creating tickets have aditional fields that can be used. Ie. Phone
Number :) or room number ... etc ...
Do a scan on FreeText in the .dtl files. Uncomment some lines there.
Good luck!
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