I know there is a way to notify the new owner of a ticket, but I cant find
it anywhere. Under "Admin" if I click "Notifications" I can see the
en:Agent:OwnerUpdate notification. However, I cannot figure out how to
assign this to a user/queue?
Anyone have any idea?
--
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Checked by AVG Free Edition.
Version: 7.1.409 / Virus Database: 268.13.21/511 - Release Date: 11/1/2006
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