Jeff
On 11/2/06, Terry Dobbs <[EMAIL PROTECTED]> wrote:
I have read it many times, I can access that screen and change how the
notification looks, but how do I actually assign that notification to be
used?
----- Original Message -----
From: "Nils Breunese (Lemonbit)" < [EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Sent: Thursday, November 02, 2006 9:00 AM
Subject: Re: [otrs] Notify new owner of ticket?
> Terry Dobbs wrote:
>
>> I know there is a way to notify the new owner of a ticket, but I cant
>> find it anywhere. Under "Admin" if I click "Notifications" I can see the
>> en:Agent:OwnerUpdate notification. However, I cannot figure out how to
>> assign this to a user/queue?
>>
>> Anyone have any idea?
>
> Check out the first sentence of the Notifications chapter (http://
> doc.otrs.org/2.1/en/html/x962.html). :o)
>
> Nils Breunese.
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