I would just like to try one more time to see if anyone has any true solution to this issue beyond suggesting that I read the doc, which I've done at least three times before ever posting here.
Emails are working on my OTRS 1.3 installation. Customers are receiving emails when the status of their ticket changes. Admins receive emails when a new ticket arrives. The ONLY thing that doesn't work is auto-response emails to customers telling them that a new ticket has been created when they send in a trouble report by email. Thank you again for any potential help with this.
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
