I would just like to try one more time to see if anyone has any true
solution to this issue beyond suggesting that I read the doc, which I've
done at least three times before ever posting here.

Emails are working on my OTRS 1.3 installation.  Customers are receiving
emails when the status of their ticket changes.  Admins receive emails when
a new ticket arrives.  The ONLY thing that doesn't work is auto-response
emails to customers telling them that a new ticket has been created when
they send in a trouble report by email.

Thank you again for any potential help with this.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
=> http://www.otrs.com/

Reply via email to