Hi <name unknown>, [EMAIL PROTECTED] schrieb: > Nils Breunese (Lemonbit) ?????: >> [EMAIL PROTECTED] wrote: >> >>> The problem is that if database is located on the same server as OTRS >>> base system it works fine but when i move database to another server >>> - OTRS shows following error: "Panic! No user data!" >>> Be sure that I have changed setting in my Config.pm file >>> What is the problem with this? >>> And one more detail. If i am connecting with mysql -h my_db_host -u >>> otrs -p otrs everything works fine i can execute any SQL queries. >>> Connection is rapid and reliable >>> >>> I will be grateful for your help. > [...]
have you tried '<OTRS-dir>/bin/CheckDB.pl' ? This script should tell you if OTRS can connect to your database and read from it. Cheers Stefan Bedorf _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
