Hi, On Tue, Apr 24, 2007 at 11:21:34AM +0200, Paul Rhein wrote: >I installed the ITSM 1.0.0 beta2 module just to play around and I have to >say the OTRS team did it again....looks great thanks a lot.
Thanks a lot :). >Small question here: >When I try to add a catalog class (under admin area -> general catalog I >would like to add something like "EPT::LineCard::Type" as a seperate >catalog class) so I can use the values as drop down on the config items. > >I do not manage to create the class of thier own, I can only add an item >on an exsiting catalog class, is this not forseen or do I miss out on >something here ? I think you'll get better help with OTRS::ITSM on the ITSM mailinglist which was created for this purpose: http://lists.otrs.org/mailman/listinfo/itsm Our ITSM people are subscribed to this list and I'm sure they will anser your question :). -- Christian ((otrs)) :: OTRS GmbH :: Norsk-Data-Strasse 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftsführer: André Mindermann, Martin Edenhofer Handelsregister: HRB 9452 Bad Homburg Steuernummer: 003/240/97521
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