As this problem appears to be with mysql, I suggest consulting http://dev.mysql.com/doc/#manual
I'm not a mysql guru, but this error message seems to indicate charset problems. Cheers Stefan Bedorf [EMAIL PROTECTED] schrieb: > Stefan Bedorf ?????: >> Basically the error message tells you that OTRS can't find any user data >> corresponding to your login name. >> >> The next step would be checking the database table otrs.system_user for >> any irregularities. >> >> >> Cheers >> Stefan Bedorf >> >> [EMAIL PROTECTED] schrieb: >> > I think i have found the main reason of the error, it's caused by > "Illegal Mix Of Collations" > But i am not quite sure whether will i be able to fix it. There are > several databases running on My SQL server, so i am afraid that my > action can affect other databases functionality. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/