That's for old version the new version, the syntax is as follows:
# UserSyncLDAPMap
# (map if agent should create/synced from LDAP to DB after login)
$Self->{UserSyncLDAPMap} = {
# DB -> LDAP
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
};
You will also need to go into the database once you log in for the first
time (with no rights but the defaults), log back out and do an update in the
system_user table to make your LDAP account the new admin.
Good news is I am building a test environment today so if you have trouble
doing that update query to make your account the admin, I could paste the
SQL code to make that happen :)
-Andy
On 11/7/07 12:32 PM, "Kurt OConnor" <[EMAIL PROTECTED]> wrote:
> Check that you have the right names for this mapping.
>
>
> # UserSyncLDAPMap
> # (map if agent should create/synced from LDAP to DB after login)
> $Self->{UserSyncLDAPMap} = {
> # DB -> LDAP
> Firstname => 'givenName',
> Lastname => 'sn',
> Email => 'mail',
> };
>
>
> Kurt O'Connor
> Linn State Technical College
> [EMAIL PROTECTED]
> 573-897-5275
> ----------------------------------------------------------
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Daniele
> Sent: Wednesday, November 07, 2007 8:05 AM
> To: otrs@otrs.org
> Subject: [otrs] two problems with LDAP authentication
>
> I updated otrs from 2.0.4 to 2.2.3 yesterday on my debian server.
> I didn't change the db. I am still using the previous installation mySQL
> db.
>
> Today, if I use internal DB authentication I can get inside my OTRS as
> admin and all is fine.
>
> But, if I change my kernel/config.pm to use LDAP authentication, I get
> the following two problems.
>
> 1st. I no longer can get in as DB admin, I MUST use a different admin
> account from MS AD.
> 2nd. I no longer can get/see the edit field to enter user names on the
> left side of the [ User Management ] area of the admin > [ User ]
> section
>
> Can someone help me, please?
> Thank you in advance.
> Daniele
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