Check that you have the right names for this mapping.
# UserSyncLDAPMap
# (map if agent should create/synced from LDAP to DB after login)
$Self->{UserSyncLDAPMap} = {
# DB -> LDAP
Firstname => 'givenName',
Lastname => 'sn',
Email => 'mail',
};
Kurt O'Connor
Linn State Technical College
[EMAIL PROTECTED]
573-897-5275
----------------------------------------------------------
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Daniele
Sent: Wednesday, November 07, 2007 8:05 AM
To: otrs@otrs.org
Subject: [otrs] two problems with LDAP authentication
I updated otrs from 2.0.4 to 2.2.3 yesterday on my debian server.
I didn't change the db. I am still using the previous installation mySQL
db.
Today, if I use internal DB authentication I can get inside my OTRS as
admin and all is fine.
But, if I change my kernel/config.pm to use LDAP authentication, I get
the following two problems.
1st. I no longer can get in as DB admin, I MUST use a different admin
account from MS AD.
2nd. I no longer can get/see the edit field to enter user names on the
left side of the [ User Management ] area of the admin > [ User ]
section
Can someone help me, please?
Thank you in advance.
Daniele
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