Hi, I'm trying to figure out how to use the "Phone call / new ticket" option.
Anything I enter in the "From" field isn't accepted. The "Search Customer" also doesn't seem to do anything. Any ideas / advice on how I can use this feature? Thanks. Michael. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
