> that I can preprocess the entire message in OTRS <before> the > PostMaster runs it through the parser? If I can, I can maybe > 'rearrange' the message to move my X-OTRS-Headers into the email header.
You can't use the Postmaster Filter in SysConfig? I use it to automatically assign queue and priority by inserting X-OTRS-Headers into mails coming from our monitoring system. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/