You have 2 options, 1> reinstall the application 2> ask the people what changes they have made (if any).
One seems to be good one cuz ur application is still in testing. 2008/5/19 <[EMAIL PROTECTED]>: > Quoting Go Wow <[EMAIL PROTECTED]>: > > What version of OTRS you are using? >> >> I'm using version 2.2.6 and when any replies to closed ticket the ticket >> gets open for me. >> >> > 2.2.4. > > I can't imagine that what I'm seeing is the default behavior. Either my > installation is broken or a setting some where has been changed. The latter > is entirely possible, since there have been a few people with their hands in > this project. > > The trouble is that I don't see what setting would affect this. It doesn't > seem to matter what state I set the ticket to when I reply: it does not > reappear in the queue. Does this ring a bell with anyone? > > > > ---------------------------------------------------------------- > This message was sent using IMP, the Internet Messaging Program. > > > -- Those that make the rule don't play the game!!
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