Hi Julian, Have you checked under Admin > E-mail addresses?
Regards, On Tue, Nov 24, 2009 at 3:35 PM, Cook, Julian <co...@sec.gov> wrote: > Hello! > I have recently inherited OTRS from the previous owner and am having a > problem removing his email address. > The user, smithj, has been invalidated through the Admin->Users function. > Whenever a new ticket is created I am still getting these notifications in > the System Log > > “Sent email to ‘...@xxx.com <http://%e2%80%98...@xxx.com>” from ‘OTRS > System <smi...@xxx.com>’. HistoryType=>EmailAgent, Subject=> ........” > > And > > Sent agent ‘New Ticket’ notification to > ‘smi...@xxx.com<http://%e2%80%98smi...@xxx.com> > ’ > > Does anyone have an idea where I can change smithj’s email to my own? Many > thanks! > Julian > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
