Hi, On 17.05.2010, at 05:27, TechFan wrote:
> Thanks. I set that up. . .and I am not getting any notifications sent ( I > was the customer on the ticket I closed. . .no email)? Any ideas? can you see the email as article? If recipient is set to “Customer”, the email is stored as article as well. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leid...@leidex.net nils.leid...@otrs.com http://webint.cryptonode.de / a Fractal project
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