Hi, On 18.05.2010, at 19:42, TechFan wrote:
> Ok. I think I got it now. I searched the closed tickets and found there is > a closed notification message attached to the ticket. . .but I did not > receive the email. . .I get all other notifications just fine. . .why would > this custom one be different? Good question. Any unusual info in the otrs, apache, system, database logfiles ? Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant nils.leid...@leidex.net nils.leid...@otrs.com http://webint.cryptonode.de / a Fractal project
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