On 18.05.2011 11:05, Shawn Beasley wrote: >> Hi Karin, >> >> You're right, you *could* do it with a dummy account. >> That said, OTRS is NOT a bug tracker and there is a good reason that at the >> OTRS Group we're using OTRS for customer service and Bugzilla for bug >> tracking. > ... > > I support Mike here, OTRS is not a bug tracker, but an alternative.
I'd like to develop an addon to enable OTRS as a real bug tracker. I don't want to run several tools ;-) I'll start a public RFC when my current projects are finished and I have time to work on OPAR and this package... - Renée -- Perl-Magazin: http://perl-magazin.de Perl-Nachrichten: http://perl-nachrichten.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
