On May 18, 2011, at 15:35 , Michiel Beijen wrote:
> On Wed, May 18, 2011 at 15:20, David Boyes <dbo...@sinenomine.net> wrote:
>> I’m not sure why you say that. I think that has more to do with process
>> than the tool. We abandoned Bugzilla for OTRS and were glad to see it go.
>> Bugzilla is cryptic, difficult to use, and not very scalable. OTRS works
>> much better for us.
>
> Great that you're happy using OTRS as a bug tracker :D
> ....
>
> For the OTRS.org project it should at least be helpful if there would
> be a public listing of bugs available for unauthenticated users. It
> might not require LOTS and lots of effort to get OTRS in shape. It
> depends indeed very much on your requirements if you can make use of
> OTRS as a (public) bug tracker.
> --
Sounds like a good investment project for community fund raising!!!
///shawn
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