On Mar 8, 2012, at 4:22 PM, Chris Arnold <carn...@electrichendrix.com> wrote:
> New to the list. Brand new install of 3.1.2. I am trying to get a responses > when a customer either sends an email or they login and create a new ticket. > I am trying to get otrs to send the customer a response to there email. I > have tried responses<->queues, auto responses<->queues and notifications > event. The empty answer is associated with the support queue. The auto > responses<->queues has entries associated with the support queue. What is the > correct way to config this? I also have smtp setup in sysconfig::sendmail --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
