Hello all,
I set up my system to automatically respond to the customer when a new
ticket is created. It works if the customer uses its own email (eg
custo...@company.com), but it does not work using a group of email (eg
n...@company.com or supp...@company.com).
I can´t understand what happens. Anybody knows why I can´t use group of
email?
Best regards,
-------------------------------
Carlos Eduardo Ribas
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