Edit Kernel/System/Ticket.pm and change line 3944, update the message
returned, change from 'Need StateID or State!' to "Need StateID or
State! Ticket: $Param{TicketID}".Steve On 1 February 2013 12:02, Steve Clark <scl...@netwolves.com> wrote: > Hello List, > > Anyone know how to identify the ticket number that is causing this error? > OTRS-otrs.PendingJobs.pl-10[481]: > [Error][Kernel::System::Ticket::TicketStateSet][Line:3944]: Need StateID or > State! > > Would it not make sense to also print the ticket number in the error > message? > > Thanks, > > -- > Stephen Clark > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
