> Edit Kernel/System/Ticket.pm and change line 3944, update the message
> returned, change from 'Need StateID or State!' to "Need StateID or State!
> Ticket: $Param{TicketID}".He does have a point, though. An good error message should give as much context as possible (answering the basic journalism questions: who, what, when, where, why). Not quite as bad as the all-purpose "Syntax error" from the BSD C compiler, but ... Call it a usability APAR. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
