The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com __________________________________________________________________
We have the same problem: I am using ATM. with the font loaded. It embeds when using distiller 5 but it does not in Distiller 6, and the problem font seems to be the Adobe Helvetica family. Any ideas Regards Stuart > ---------- > From: Dov Isaacs > Reply To: [EMAIL PROTECTED] > Sent: Tuesday, July 29, 2003 9:00 pm > To: [EMAIL PROTECTED] > Cc: Matthew Kelly > Subject: Re: [PDF] Distiller 6 issue > > > The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com > __________________________________________________________________ > > At 7/29/2003 12:34 PM, Matthew Kelly wrote: > > >On Tuesday, July 29, 2003, at 11:21 AM, Dov Isaacs wrote: > > > >>By "won't embed" what do actually mean? Do you get an error message in > >>the log file about embedding failure due to licensing restrictions OR > >>does the distillation simply "succeed" but the font isn't embedded? > >> > >>One source of problems with "embedding" Helvetica is that a large number > >>of end users don't actually have the font installed! The font is listed > >>on font menus because the PostScript printers they normally print to > >>have the font printer-resident. Acrobat itself doesn't have such a font. > >>Thus, when one "switches" to the "Adobe PDF" printer, suddenly Helvetica > >>isn't available. > >> > >> - Dov > > > > > >With every job we send to Distiller 6, we get the message "Error: > Helvetica not found; font cannot be embedded" when Helvetica is not being > used with the job. When it is used, there is no message. The file will > succeed. > > > >All I can figure is that some other data is being sent to Distiller when > the file is exported out of Quark that requires Helvetica, such as page > info, that we have not set to appear with the document. I have not > experimented with this much. > > > >Our set up is as follows: We have a licensed copy of Acrobat on 2 Macs > and 2 PC's. One of the PC's is acting as a server running version 6. > >Files are exported out of Quark 5 using the built in export utility. > > > >Matt Kelly > > > Matt, > > This is even more confusing. Are you claiming that if the Quark XPress 5 > document has text set in Helvetica, that in fact the font (i.e., > Helvetica) > IS being found and successfully embedded, but that if NO text has been > so-set, > then you get the error message (your comment "when it is used, there is no > message ... the job will succeed)? > > The other question, then, is do you actually have Type 1 Helvetica > installed on > the system that is doing the distillation AND is Distiller configured to > look > in the directory in which the Helvetica font is actually installed in to > access same? > > Also, I think you need to look at the underlying PostScript with an editor > to > see if there are any references to Helvetica. > > - Dov > > > To change your subscription: > http://www.pdfzone.com/discussions/lists-pdf.html > > > ________________________________________________________________________ > William Reed Publishing Ltd reserve the right to read any e-mail or > attachment entering or leaving its systems from any source without prior > notice. > > This email has been scanned for all viruses by the MessageLabs SkyScan > service. For more information on a proactive anti-virus service working > around the clock, around the globe, visit http://www.messagelabs.com > ________________________________________________________________________ > > ______________________________________________________________________ William Reed Publishing Ltd is the leading information source for the food and drink industry. For more information on our magazines, web sites, directories, events, exhibitions and databases go to: http://www.william-reed.co.uk This e-mail and any attachments are strictly confidential and for the intended addressee(s) only. If you have received it in error you must not disclose, copy, distribute or otherwise act on its contents. Please destroy or delete immediately all received copies of the e-mail and any attachments, whether stored electronically, physically or otherwise and notify the sender as soon as possible on 01293 613400. William Reed Publishing Ltd reserve the right to read any e-mail or attachment entering or leaving its systems from any source without prior notice. This message has been checked for all known viruses by the MessageLabs Virus Scanning Service. For further information visit http://www.messagelabs.com/stats.asp _______________________________________________________________________ To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
