I purchased from both B&H and Adorama. Painful experience, as the overseas transaction shocked them (not a standard shipment to Colorado Aaaaaarghhhh! Panic! What are we going to do???) ;-)
All e-mail correspondence very short. Sometimes I had to break it up into parts, so the laconic answers covered all my questions. (if you ask How much is it, how much for shipment to Oz, do you have it in stock and how quickly can you send it - it short-circuits their brains and systems. I'll bet a lot of money on that they will miss at least one)
When I called for price, quite often the operator put me on hold. I suspect that they dealt with several clients simultaneously.
While I am not a person who likes to engage in a lengthy conversations with 'strangers' and I am strongly against thank-you-for-your-business-please-call-again-we-love-your-money-how-much-more-can-I-suck-up-to-you-SIR?, I thought that the calls to US were too business like. No attempt to ask "is there anything else". It almost felt like I was bothering them. If it wasn't for me quickly asking another question, before they finished providing me with the answer for the previous one, I would have to call 7 times, instead of just once.
Oh well, such is life in the Big Apple. ;-D
---- (*)o(*) ---- Robert [EMAIL PROTECTED]
