----- Original Message -----
From: "P. J. Alling"
Subject: Re: Message from Henry Posner, Part I
I understand where B&H is coming from. However now I don't know if I can
take any contract they make seriously. Right now for example Staples.com
has the HP B8550 printer on sale for half price. Before if B&H had the
same deal I would have had no hesitation to buy the same item from them,
now I can't afford to believe them. I don't think B&H is dishonest
exactly, but if they made a mistake, I don't know what I'd get, maybe I'll
get half a printer, (OK that's being silly), but really I don't know how
they'd handle it. Maybe they'd send me a different printer selling for the
amount I authorized, (which depending on what they sent might amount to
half a printer), since they seem to be able to change contracts at whim.
Sure the disclaimer is they'll take it back at no cost to me, but what a
pain in the ass that would be. I guess I'll still buy from B&H iif their
price isn't too much lower than the competition.
Therein lies the rub, no?
Posner's whine is that the customer was predatory, but is a half price sale
on a set of speakers believable?
It might be unusual, but it's a consumer good and consumer goods do go on
sale.
Did they really accept payment for the product and then arbitrarily cancel
the transaction?
If they did that, I don't see how anyone would trust them as a vendor again.
I find it somewhat ironic that one of the companies that killed the small
camera retailer business with predatory pricing practices would even
consider crying foul about a "predatory customer".
In the grand scheme of things, I've seen more blatant hypocrisy, but Posner
is rather the pot calling the kettle black.
William Robb
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