The best advice I can give in this situation is for you to send the drive to
Seagate. You've said this is all Greek to you, so I say take the simplest
route and let the manufacturer deal with it. They've got the techs and
equipment to figure these things out. Go to Seagate's website and find
their customer support contact info and give them a call or email to get the
ball rolling. It will take a while to get this sorted out, but the sooner
you start, the sooner you'll get your photos back. They might charge you
for this, but I don't think you have much choice, unfortunately.
Hugs and good luck,
John
--
http://www.jacelio.com
-----Original Message-----
From: Ann Sanfedele
Sent: Saturday, January 22, 2011 8:04 PM
To: Pentax-Discuss Mail List
Subject: I'm going to cry now...
My 500 gig external harddrive crashed tonight... guess where all my
recent digital photos are?
This happened after I loaded PEF's onto it a couple of hours ago... a
couple of weird things happned... the PEntax Lab thing said there was a
loading error.
I know its not the USB port because I was able to attach my 80 gig
external to it and use it.
WHen I plug in the drive it says USB DEVICE NOT RECOGNIZED...and says
the divice has malfunctioned.
aarrrgggh!
Never had a drive crash on me before ...
I connected it to the old puter to see if I could revive it but no,
nothing...
WHen I goto the trouble shooting page it tells me I should try and
reconnect it (duh) and if that doesnt work "REPLACE THE DEVICE"
the device is a Seagate free agent 500 gig drive I got as a present in
2007. All my photos from the last two years are on there
The C drive was getting crowded most everything I need is on the
external drive.
I sthis going to cost me a fortune to save it? is it possible there is
just a driver I need to reload?
Hugs along with info would be much appreciated
ann sad
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