skimming those reviews suggests that in some cases turning the drive off & on again is a temporary fix

That reminds me, there is one trick I learned when a drive of mine died a few years back: freeze it. Seriously, get a big Ziplok bag, one that can hold the entire drive enclosure (but not the power or USB cables) and stick it in your freezer overnight. As long as the bag is sealed, the drive won't be damaged. In the morning, immediately hook it up to a running PC and try to pull your data off the drive in small chunks. Something about the shrinkage caused by the cold can sometimes make a malfunctioning drive work for a short time. I was able to recover a reasonable amount of data off my drive after a few rounds of freezing.

I still think it'd be better for you, Ann, to send it off for data recovery, though.

i'd hesitate to send it back to Seagate since in my experience the drive manufacturer takes no responsibility for data recovery

Good point, I forgot about that. Ann, if you contact Seagate, be sure to ask if they offer data recovery services. I'm pretty sure they do, but check just to be sure.

John

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http://www.jacelio.com

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