This is great, Margaret, thanks! Spot on!

Il giorno lun 4 feb 2019 alle ore 19:30 Matthew Weier O'Phinney <
mweierophin...@gmail.com> ha scritto:

> Margaret —
>
> Thank you, thank you, thank you for sharing your findings and your
> proposed changes. I think these look wonderful: everything is clearly
> spelled out in terms of what is not allowed, how and who to report to, and
> what will happen.
>
> On Sun, Feb 3, 2019 at 5:28 PM Margaret Staples <
> margaret.stap...@gmail.com> wrote:
>
>> I've done a lot of research in the last few years on serving
>> underrepresented developers in tech community spaces, which has
>> unsurprisingly included a ton of info on what's important in a CoC.
>>
>> Here are the things I have turned up as important to an effective Code of
>> Conduct
>> (removing the bits that are only relevant to events)
>>
>> Code of Conduct provides...
>>
>>    - a clear reporting process*
>>    - multiple ways to report
>>    - an anonymous reporting option**
>>    - options for reporting to humans of different gender presentations
>>
>> Code of Conduct is...
>>
>>    - prominent on the website
>>    - discussed openly and supportively by leadership
>>
>> Code of Conduct contains...
>>
>>    - clear language on expected behavior including zero tolerance for
>>    derogatory language about or harassment of people of color, women, LGBTQ,
>>    those with disabilities
>>    - clear language on potential consequences for bad behavior
>>    - clear language emphasizing intervention and safety
>>
>> * this means making it clear what people can expect when/if they report.
>> ** anonymous reporting means that the people empowered to manage Code of
>> Conduct violations investigate concerns reported anonymously and are
>> vigilant in observing anyone reported as having concerning behaviors so as
>> to be able to intervene; this does not mean assuming every report is 100%
>> accurate and doling out judgements and punishments in response. It is to
>> enable protection of the most vulnerable - not an avenue to anonymously
>> terrorize others.
>>
>> Additionally, a word of warning on the perfectly understandable desire to
>> emphasize positive behavior over discouraging misbehavior: this type of
>> language is routinely used by those who wish to maintain the status quo of
>> their empowerment to silence marginalized humans attempting to defend
>> themselves.
>>
>> Here's an article that looks at this issue:
>> https://thebias.com/2017/09/26/how-good-intent-undermines-diversity-and-inclusion/amp/
>> It focuses on the idea of "assume good intent", but it works similarly for
>> all language which emphasizes nice behavior rather than emphasizing
>> avoiding or correcting harmful behavior.
>>
>> I have taken the proposed CoCs and modified them to be inline with the
>> content standards. I hope you find this feedback helpful.
>>
>> Conduct
>>
>> All individuals involved with FIG either in an official capacity
>> (Secretary, Core Committee, Project Representative, Editor, or Working
>> Group member) or informally (such as participating in discussions) are
>> expected to conduct themselves in a professional manner at all times. All
>> individuals are expected to behave in a manner consistent with the slightly
>> modified Code Manifesto included below.
>>
>> In the case of an individual holding a formal position, bad behavior may
>> result in a Recall or Expulsion Vote may be called to remove the individual
>> in question. In the case of any individual, any two Secretaries may issue a
>> formal warning to the individual in question or issue a temporary or
>> permanent ban from all FIG-related communication channels, as appropriate
>> to the situation.
>>
>> The Editor and Sponsor of a Working Group may jointly remove any member
>> of the Working Group for failure to abide by the behavior guidelines at any
>> time.
>>
>> Concerning behavior may be reported publicly in any thread, privately to
>> any Secretary, to the relevant Working Group Editor or Sponsor, or
>> anonymously by emailing secretar...@php-fig.org
>>
>> Modified Code Manifesto
>>
>> We want to work in an ecosystem that empowers developers to reach their
>> potential--one that encourages growth and effective collaboration. A space
>> that is safe for all.
>>
>> A space such as this benefits everyone that participates in good faith.
>> It encourages new developers to enter our field. It is through discussion
>> and collaboration that we grow, and through growth that we improve.
>>
>> In the effort to create such a place, we hold to these values:
>>
>>    1. *Discrimination harms us*. This includes discrimination,
>>    derogatory language, or harassment on the basis of race, gender, sexual
>>    orientation, disability, age, nationality, technology and any other
>>    arbitrary designation of a group of people.
>>    2. *Boundaries honor us*. Your comfort levels are not everyone’s
>>    comfort levels. Remember that, and if brought to your attention, heed it.
>>    3. We are our biggest assets. None of us were born masters of our
>>    trade. Each of us has been helped along the way. Return that favor when 
>> you
>>    can, and be respectful of others' place in their journey.
>>    4. *Respect defines us*. Treat others with respect and compassion
>>    unless they abuse that trust. Make your discussions, criticisms and 
>> debates
>>    from a position of respect for the humanity of all involved. Ask yourself,
>>    is it true? Is it necessary? Is it constructive? Anything less is missing
>>    the mark.
>>    5. *Reactions require grace*. Angry responses are valid, but neither
>>    abusive language nor harmful actions are acceptable. If something happens
>>    which concerns you, address it directly or report it, but be respectful.
>>    Allow the organizers time to discuss the incident with the offender and
>>    possibly correct the issue.
>>    6. *To err is human; always be iterating*. You might not intend it,
>>    but mistakes do happen and contribute to build experience. Tolerate honest
>>    mistakes, and don't hesitate to apologize if you make one yourself.
>>    Remember, apologies are hallow without also correcting the behavior.
>>
>>
>>
>> On Tue, Jan 29, 2019 at 9:06 AM Chuck Burgess <demon.g...@gmail.com>
>> wrote:
>>
>>> Looking over both the manifesto and the covenant, I didn't really notice
>>> anything that would conflict between the two, if we wanted to simply
>>> include *both*... doing so would just be presenting an intersection of
>>> their requirements.  Is that too much verbiage overall?  Maybe just link to
>>> both, since they are standalone entities (that seem to be versioned, or at
>>> least versionable)?  Stating that we want to abide by both, then
>>> delineating how those in FIG positions can act to enforce, ... maybe that
>>> would cover the concerns mentioned?
>>> CRB
>>> *about.me/ashnazg <http://about.me/ashnazg>*
>>>
>>>
>>> On Thu, Jan 24, 2019 at 7:54 AM Larry Garfield <la...@garfieldtech.com>
>>> wrote:
>>>
>>>> On Wed, Jan 23, 2019, at 1:58 PM, Lukas Kahwe Smith wrote:
>>>> >
>>>> > On Wed, 23 Jan 2019 at 20:42, Matthew Weier O'Phinney
>>>> > <mweierophin...@gmail.com> wrote:
>>>> > >
>>>> > >
>>>> > > On Wed, Jan 23, 2019 at 2:49 AM Lukas Kahwe Smith <
>>>> sm...@pooteeweet.org> wrote:
>>>> > >> On Wed, Jan 23, 2019 at 1:17 AM Larry Garfield <
>>>> la...@garfieldtech.com> wrote:
>>>> > >>  >
>>>> > >>  > Greetings, FIGians.
>>>> > >>  >
>>>> > >>  > This has been bounced around in back channels on and off for a
>>>> while, so I think it's finally time to make it official. I propose that we
>>>> officially adopt the Code Manifesto[1] as our official standard of 
>>>> behavior.
>>>> > >>  >
>>>> > >>  > Specifically, as follows:
>>>> > >>  >
>>>> > >>  > https://github.com/php-fig/fig-standards/pull/1143
>>>> > >>  >
>>>> > >>  > WHY?
>>>> > >>  >
>>>> > >>  > First off, I want to be clear that I am NOT making this
>>>> recommendation in response to any current issue. I am not aware of any
>>>> current issue that would require invoking or even discussing invoking the
>>>> guidelines listed here. FIG has been delightfully boring in that regard for
>>>> quite some time and, "good lord willin' and the creek don't rise", it will
>>>> stay that way.
>>>> > >>  >
>>>> > >>  > That of course is the best time to discuss such matters, as
>>>> they can be looked at from a reasonably objective and dispassionate
>>>> perspective. The definition of expected behavior of current official FIG
>>>> members is quite vague and wishy washy (by design), and having clearer
>>>> up-front expectations is good should the need ever arise.
>>>> > >>  >
>>>> > >>  > WHY THE MANIFESTO?
>>>> > >>  >
>>>> > >>  > A number of organizations and projects have of late adopted the
>>>> "Contributor Covenant" as their code of conduct. My concern with the
>>>> Covenant is that it is a very negative document; in contrast, the Manifesto
>>>> provides guidelines of good behavior rather than an enumeration of bad
>>>> behavior. In my experience, a positive document tends to encourage the
>>>> desired behavior better than a negative one.
>>>> > >>
>>>> > >>  We had a brief discussion on this point via IRC a few days ago.
>>>> While
>>>> > >>  such a document is a very small step forward, I personally think
>>>> that
>>>> > >>  the manifesto lack of naming problematic behavior is its biggest
>>>> > >>  weakness, since it does very little to assure people that you are
>>>> > >>  willing to name problematic behavior when it occurs, when you
>>>> cannot
>>>> > >>  even do so in the rules you publish.
>>>> > >>
>>>> > >
>>>> > > I tend to agree with Lukas here, and have a bit of background to
>>>> share.
>>>> > >
>>>> > > A few years ago, Zend Framework adopted Code Manifesto to govern
>>>> our projects, for many of the same reasons Larry has stated: we like the
>>>> emphasis on positive guidelines of acceptable behaviour over an enumeration
>>>> of punishments for bad behaviour.
>>>> > >
>>>> > > In practice, it's been problematic, for a number of reasons.
>>>> > >
>>>> > > When unacceptable behaviour is observed, there's no clear contact
>>>> to report to. This leaves people either waiting and hoping somebody will
>>>> step in, or leaving the conversation to avoid the person.
>>>> > >
>>>> > > Additionally, when somebody does step in (generally somebody with
>>>> moderation rights in whichever community forum the interactions are
>>>> occurring on), there's then questions:
>>>> > >
>>>> > > - What behaviour was observed? How is it against the code?
>>>> > > - What direction should be provided to the user to prevent future
>>>> issues?
>>>> > > - Is banning necessary? If so, how long? Should it ever be
>>>> permanent?
>>>> > >
>>>> > > Essentially, a code without an explicit process for calling out
>>>> violations and dealing with them makes addressing problems entirely
>>>> subjective and at the whim of those with moderation powers.
>>>> > >
>>>> > > In terms of reporting, reporting MUST be able to be done
>>>> anonymously, to prevent retribution by the accused against the accuser;
>>>> people who abuse the rules are simply more likely to retaliate. Without
>>>> this, members of the community have no safe way to report that prevents
>>>> further abuse.
>>>> > >
>>>> > > In sum: I love the Code Manifesto as a guideline for how people
>>>> > should interact within the community. However, it's not a code of
>>>> > conduct; a code of conduct needs to outline the specific behaviours
>>>> > that will trigger actions, how to report these safely, and what
>>>> actions
>>>> > may be taken. These are required to ensure a safe and fair process.
>>>> > for a reporting process we last year adopted this in the Symfony
>>>> > community
>>>> >
>>>> https://symfony.com/doc/current/contributing/code_of_conduct/reporting_guidelines.html
>>>> >
>>>> > It is partially derived from the Sunshine PHP conference process,
>>>> which
>>>> > in turn derived it from others.
>>>> >
>>>> > One key aspect here is also the CARE team, which also received
>>>> training
>>>> > in receiving reports. Now given the limited number of people that
>>>> > participate with FIG, compared to the rather large number in the
>>>> > Symfony community, a CARE team equivalent is probably unrealistic.
>>>> That
>>>> > being said, I kind think it would be awesome of there would be such a
>>>> > “response team as a service” because the same thing applies to many
>>>> > other communities .. as just because you are small doesn’t things
>>>> > cannot happen yet when something happens its important that people
>>>> know
>>>> > how to deal with it properly.
>>>> >
>>>> > regards,
>>>> > Lukas
>>>> > --
>>>> > regards,
>>>> > Lukas
>>>>
>>>> Strictly speaking, a CoC doesn't include a process for handling issues;
>>>> that's separate from the CoC itself, although I agree it's also important
>>>> to have.  So I don't think the Manifesto not having one "baked in" is a
>>>> problem, as we can easily add one to it ourselves.
>>>>
>>>> Symfony's model is similar to what I've seen elsewhere, such as
>>>> Drupal.  (Which isn't surprising or bad, mind you.)  I agree that FIG is
>>>> likely not large enough to have a standing and trained CARE team.  In our
>>>> case it would probably fall to the Secretaries to fill that role should an
>>>> issue arise.  I'm not sure if they're now sweating at the idea :-), but I
>>>> don't know where else we'd put it currently without setting up another body
>>>> just for that, which at our size seems like overkill.
>>>>
>>>> So yes, we can and should include more detail around the
>>>> reporting/handling process.  On that front:
>>>>
>>>> * While there may be value to a "CARE team as a service", that is very
>>>> deliberately NOT what I am proposing here nor do I think FIG is the right
>>>> place for such a team to live.  The skillset that such a team would need is
>>>> very different from what we look for in project reps, secretaries, or core
>>>> committee members.  Let's stick to just FIG-handling-FIG for now and KISS.
>>>>
>>>> * I have always been very uncomfortable with anonymous reporting.  I
>>>> can absolutely see the value in it, and the arguments for it are valid.
>>>> However, I am also a firm believer in someone being able to effectively
>>>> respond to claims of behaviorism against them, and depending on the
>>>> circumstance that may be impossible without knowing what exactly they are
>>>> supposed to have done wrong; and providing enough "generic" information to
>>>> allow someone to respond will frequently effectively reveal the accuser in
>>>> the first place, making the anonymity effectively moot.  I'm genuinely not
>>>> sure of the best approach here, but it is more nuanced than it is often
>>>> given credit for.
>>>>
>>>> --Larry Garfield
>>>>
>>>

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