Did upping the SNR lessen the disconnections? ----- Original Message ---- > From: John Homer H Alvero <[EMAIL PROTECTED]> > To: Philippine Linux Users' Group (PLUG) Technical Discussion List > <[email protected]> > Sent: Friday, December 14, 2007 12:01:03 PM > Subject: Re: [plug] Fast broadband connection (Fort Bonifacio Area) > > Hello Michael, > > We have a PLDT DSL here at the office and we pay around 4K a month. > Like the rest us, the rate is for "business". > > During our first few months of the subscription, link goes down > frequently. I called support almost once a day. Unlike Globe (who > answers hotline atleast 30mins), you should have someone talking to > you in less than a minute. > > Problem was my modem was going out of sync/reset everynow and then > (DSL LED goes off). At first, I thought there's something wrong with > the quality of copper we have at the area. I was shocked to find out > from one of the tech support that I only have 6dbm SNR, I was even > more shocked to find out they can actually adjust SNR if needed. At > first tech support insisted he cant change SNR because I only have 1MB > plan. But I am more persistent, to tell him I'm not paying for SNR, I > am paying for quality of line and bandwidth. > > So if someone's problem is related to mine, you might want to have > your SNR checked. A good SNR is above 20. Btw, on my PLDT modem, > there's no way I can find the SNR. But in other providers (globe etc), > the modem has a web interface where you see DSL parameters. > > I hope that helps others. >
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