I seldom get disconnection problems now. About once a day :)
sometimes, none in  a day.

On Dec 14, 2007 1:03 PM, Michael Tinsay <[EMAIL PROTECTED]> wrote:
> Did upping the SNR lessen the disconnections?
>
> ----- Original Message ----
> > From: John Homer H Alvero <[EMAIL PROTECTED]>
> > To: Philippine Linux Users' Group (PLUG) Technical Discussion List 
> > <[email protected]>
> > Sent: Friday, December 14, 2007 12:01:03 PM
> > Subject: Re: [plug] Fast broadband connection (Fort Bonifacio Area)
> >
> > Hello Michael,
> >
> > We have a PLDT DSL here at the office and we pay around 4K a month.
> > Like the rest us, the rate is for "business".
> >
> > During our first few months of the subscription, link goes down
> > frequently. I called support almost once a day. Unlike Globe (who
> > answers hotline atleast 30mins), you should have someone talking to
> > you in less than a minute.
> >
> > Problem was my modem was going out of sync/reset everynow and then
> > (DSL LED goes off). At first, I thought there's something wrong with
> > the quality of copper we have at the area. I was shocked to find out
> > from one of the tech support that I only have 6dbm SNR, I was even
> > more shocked to find out they can actually adjust SNR if needed. At
> > first tech support insisted he cant change SNR because I only have 1MB
> > plan. But I am more persistent, to tell him I'm not paying for SNR, I
> > am paying for quality of line and bandwidth.
> >
> > So if someone's problem is related to mine, you might want to have
> > your SNR checked. A good SNR is above 20. Btw, on my PLDT modem,
> > there's no way I can find the SNR. But in other providers (globe etc),
> > the modem has a web interface where you see DSL parameters.
> >
> > I hope that helps others.
> >
>
>
>
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