Hi there, I've been using Power Mail since 3.0 version. When I switched from PC to Mac, at that time Power Mail seemed like the way to go (not perfect translation but it did import at least all headers from Outlook for PC, when even Outlook for Mac could not do it).
Anyway, I got used to Power Mail and was upgrading over time and now I'm on version 5.0. Always I was hoping that some of quirks would be sorted out but not, I really don't see much of the functional improvement from the very first version I used. Yeah, there are some things that have been included (address book synch is one thing I can think of) but I really did not see much improvement as one would expect. This said, Power Mail is perfectly competent e-mail client and it does serve me well. But, there are problems I want to address and without solution to these issues I will have to look for a new mail client. I was trying to get help outside of this mail list from CTM but except from nice words and promises technical dept would address them, all remained just wishful thinking. A year ago my database indexes developed what I think is called White Lady bug... Ever since my database was unable to index even with low level maintenance, everything I could think of. So, the search option is crippled and there is no cure that I am aware of (or being provided with technical support). With large number of e-mails that I need to make reference to quite often, not being able to do a comprehensive search can't be compared to nicer toolboxes and gadgets. And, today I finally got really upset - at the point where Apple has paved full support for Unicode (which should eventually bring compatibility with Windows), Power Mail seems to fail there big time. where they had great advantage long time ago, now becomes a problem. At least for me.. Living in Bosnia (thus dominant code page being Windows 1250) and communicating with whole world, I noticed that quite often Power Mail fails to recognize proper code page and when replying to such messages, end result can be anything from blank text to Japanese characters being send out by Power Mail! Of course, not by my intention but Power Mail does the liberty of screwing it up on it's own. Today I got an e-mail from Outlook client at CP1250. This message had a signed name in Swedish (A character with small circle above it). No other special characters. I wrote a reply to this e-mail but what was received on the other end had my reply text and all other text (except for headers) in Japanese fonts. If it wasn't a serious e-mail it would be a really funny thing but I can assure you that this was not taken as a joke at the recipient side! Later on, investigating this problem I changed all reasonable encoding options in PM5.0 and my reply would always end up in Japanese... When I receive e-mail with Bosnian ascended characters (which is the same as Croatian with number of ascended characters) every reply I create with Power Mail will end up being received with complete BLANK text. Only option is to write a clean new message (which is a major pain in the neck). While it is advertised that PM is blah-blah multilingual e-mail client, I knew that wasn't the case to full extent but was avoiding this by not using ascends myself. However, over time, people are much more using ascends in e-mails, heck even Microsoft has included full functional unicode support to MS Office for Mac that works flawlessly cross-platform with all sorts of Latin ascends, umlauts and you name it. So, CTM, wake up, your code page recognition and handling is outdated and does not function as intended (it may work for some languages perfectly but It certainly does not function with CP1250). Nor have I been able to find a working solution for White Lady. Also, I want support. And, to get support, one should not have to go to mail-list (although I greatly appreciate help provided by some list members few years ago). Best regards, Sead Lejlic
