> >Blue-skying this, I can imagine waitresses using wireless tablet pc's
> >to send orders to the kitchen and for billing, and I'll even mention it > >as a longer term growth possibility. This guy is basically a good chef > >who opened his own restaurant, and not technically literate at all, so > >I need to be real careful not to make this a bigger deal then it needs > >to be. > > > > > > In a perfect world, yes, it's that great. Interestingly enough, I > pondered this when I had lunch at a restaurant recently as > well: if the customer changes his mind about an order, it's probably a > real PITA for the server to "undo" things in the PDA/TabletPC unit, whereas > with the good ol' pen/paper he can scratch things out so that when he > goes to the terminal to enter the order, it's all entered correctly > (regardless of the # of times a person changed their mind not to mention > special orders). Well, it's also possible that tablets will be built into tables at some point, and diners will link up directly with the chefs (and maybe see a video of how certain dishes are prepared, etc.) - which will really change the role of the waitress. Just being a tad more futuristic, one thing I did mention to this guy is that entertainment is a really big wave, and perhaps the waitress of the future will, of necessity, take on a more entertaining angle. I'm being real cautious with this 'gig' since I don't know the restaurant business from the inside out, and I don't want this guy so enamored with the technology (and my cheerleading) that he forgets the important lessons he's learned about his business. The 'undo' you mention is a good example of a business process that has to be worked out. Bill > Michael J. Babcock, MCP _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
