Bill Bill I was replying to your post. I agree that you did not say it was ok to be impolite but disagree that you didn't suggest it was ok or at least understandable given the employee's previous 19 experiences. Giving advice for how Hugh could have handled it differently shifts blame from the employee to Hugh. As if he could (or should) have done something differently. My point is simply that retail employees should always be polite and respectful. No excuses.
I'm not speaking for Hugh, just responding as how I would feel if I were the subject of your post. Chris -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
