William, Michael; I have never seen spontaneous reprogramming of the AGS,
but it sure does give me something to watch out for on the Optics systems
I've installed, thanks for that!

What I did see (last month) was an Optics system (no AGS) shut down the web
gateway, saying the firmware in the charge controllers (old MX60s) and the
Flexnet DC need to be updated, but all are too old, the firmware can't be
updated as far as I know. It also lost the Port #s for the 2 MX60s and
FlexNet DC and needs them re-entered.

Oddly, the battery SOC is the only data showing in the Optics Portal, but
it's saying 67% SOC, which (I hope!) is incorrect, as the site has had full
sun, hardly a cloud in the sky, for over 3 days now, and the system is
designed to charge from 50% SOC to full on one sunny day.

The Mate 3S firmware isn't flagged for an update, but there is a newer
version out. I plan to update the Mate 3S, re-enter the Port assignments
and hope that fixes the problem. Because the system is 200 miles away and I
have no way now of knowing if it's even charging right now.

Will be watching this thread closely!.

Dan Fink
Executive Director, Buckville Energy Consulting
NABCEP PV Associate
NABCEP Certified PV System Inspector
IREC Certified Instructor™ for:
~ PV Installation Professional
~ Small Wind Installer
NABCEP Registered Continuing Education Providers
d <dan.f...@greendustrialtraining.com>anbo...@gmail.com
970-672-4342




On Mon, Mar 16, 2020 at 1:48 PM William Miller <will...@millersolar.com>
wrote:

> Colleagues:
>
>
>
> Over time we have seen our Outback Optics systems reprogramming
> themselves.  The latest manifestation is seeing the AGS change from Auto to
> Off.  I would suggest if you have Optics systems you might log in and check
> this.  Damage can be done to batteries and your credibility if a generator
> auto-start is expected and does not occur.
>
>
>
> I would be interested in hearing if any of you have experienced any
> “ghost” reprogramming of any Outback systems.
>
>
>
> Thanks,
>
>
>
> William Miller
>
>
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