William,
Haven’t had that come up yet. I don’t see why they can’t email the file to you 
and then you can upload it directly on site.

Michael D Nelson
MD Electric & Solar, Inc.
707-684-0064 mobile
707-884-1862 office
www.mdelectricsolar.com
www.facebook.com/mdelectricandsolar


> On Nov 13, 2020, at 7:54 AM, William Miller <will...@millersolar.com> wrote:
> 
> 
> Michael:
>  
> What if the site is not connected to the internet?
>  
> William
> Miller Solar
> 17395 Oak Road, Atascadero, CA 93422
> 805-438-5600
> www.millersolar.com
> CA Lic. 773985
>  
>  
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
> Behalf Of MDElectricSolar
> Sent: Friday, November 13, 2020 7:16 AM
> To: RE-wrenches
> Cc: Jeff Clearwater
> Subject: Re: [RE-wrenches] Sol-Ark Gen Exercise Cycle
>  
> Jay,
> You need to call Sol Ark tech support and they will push the update through 
> the Internet directly to your inverter, I had one done yesterday and it went 
> smoothly.
> 
> Michael D Nelson
> MD Electric & Solar, Inc.
> 707-684-0064 mobile
> 707-884-1862 office
> www.mdelectricsolar.com
> www.facebook.com/mdelectricandsolar
>  
> 
> 
> On Nov 13, 2020, at 7:03 AM, Jay <jay.pe...@gmail.com> wrote:
> 
> 
> I’m wondering how the firmware is updated?  USB or other?  I’ve looked on the 
> website but I couldn’t find any instructions. 
>  
> Thx
> Jay
>  
>  
> 
> 
> On Nov 12, 2020, at 7:58 PM, Jeff Clearwater <je...@villagepowerdesign.com> 
> wrote:
> 
>  Thanks Dustin for keeping us up to date on Sol-Arks feature progress.
> 
> While you are upgrading your firmware: :)
> 
> So an essential feature for off-grid with a generator is to be able to 
> program various SOC levels for generator start AND shuf-off after charge.  
> 90% is way too high for many sunny climes and other configurations.  Often 
> batteries need a boost in the wee morning hours - when they drop below the 
> preferred recharge point but that's only perhaps a few hours before the sun 
> comes up - So say you want to start a gen to charge a Lead-acid battery at 
> 50% or an LFP batter at 20% SOC but you only want to bring it through to the 
> next often or possibly sunny morning.  So you set it to run from 50% to 65% 
> (or from 20%-40% for LFP) - knowing that the morning sun will take it the 
> rest of the way.  90% would waste a ton of fuel in this scenario not too 
> mention unwanted noise and wear and tear on the genny.  Depending on the 
> clients use profile, the climate, and relative size of the array and battery 
> and gen, these figures could vary anywhere from 20% to 100%.  So it's 
> essential us off-grid installers have that flexibility.
> 
> Also I know that your TOU settings might cover this (though not in all modes 
> I believe) but another nice feature is to have 2 or 3 time periods with 
> different start and stop settings (Sunny Island does this nicely).  So if the 
> minimum SOC is reached in the evening you might as well bring it up to a 
> higher SOC for gen shut down as it needs to get through the entire night 
> whereas if that minimum SOC start trigger is met after 3 AM  it needs to only 
> bring it to a lower SOC as described above.
> 
> I'm loving the Sol-Ark product so far but it is obvious the software is a 
> work in progress - the architecture and thought behind it is an excellent 
> foundation - thanks for your work and openness for input to make it even 
> better.
> 
> Best,
> 
> Jeff
> 
> ~~~~~~~~~~~
> Jeff Clearwater
> Village Power Design
> linkedin 
> www.villagepowerdesign.com
> cell - 413-559-9763
> ~~~~~~~~~~~~~~~~~~~~~~~
> 
> 
> 
> 
> Dustin Douglas
> November 12, 2020 at 11:46 AM
> Hi All,
>  
> First and foremost thank you for sharing your experiences the the Sol-Ark 
> system. We try very hard to have different capabilities and add new features 
> that make it flexible for the customer. The two-wire start is a feature 
> however that we want to be seamless. In the instance where the customer is 
> seeing the system shutdown once the generator shuts off has been addressed 
> and fixed with a software update. With this update we are able to handle 
> larger generators that tend to drift from 60hz. Please give our support team 
> a call so that we can update the customer accordingly. We are also looking at 
> adding more features including the ability exercise the generator in the near 
> feature. 
>  
> Thank you and have a blessed day,
> Dustin Douglas
> Sol Ark Engineering Support
> (972) 575-8875 x 108
> www.sol-ark.com
>  
>  
> ---- On Thu, 12 Nov 2020 08:08:51 -0600 Jay <jay.pe...@gmail.com> wrote ----
>  
>  
>  
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> Jay
> November 12, 2020 at 9:08 AM
> Hi Bill
>  
> In the past I’ve had similar issues with generators/inverters. Usually a 
> relay on the output power wires that opens( disconnects) when the stop signal 
> is sent works as the frequency doesn’t slowly go down, it drops to 0 
> instantly. 
> I don’t know if it will fix your issue. 
>  
> Seems like solark needs to greatly improve their firmware. 
>  
> Jay
>  
> Peltz power. 
>  
>  
>  
>  
>  
> 
> 
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> Bill Hennessy
> November 11, 2020 at 10:03 PM
> Hi folks--We've also been disappointed with the Sol-Ark two-wire generator 
> start. The unit starts at the charge set point, but the inverter will shut 
> down for about a minute every time the generator stops running. After the 
> minute wait, the inverter restarts and everything is fine. But it is 
> aggravating for the homeowners to be left wondering in the dark.
>  
> Sol-Ark says that when the generator shuts off, the frequency drops out of 
> the Sol-Ark range and causes the inverter shut down.
> They suggested we find a way to increase the generator speed to avoid the 
> frequency drop at shutdown. This seems like a lame suggestion, since the 
> generator has no idea of when the batteries will be satisfied--it only 
> responds to the on/off signal from the Sol-Ark. I would think that the unit 
> could be programmed to ignore the frequency drop when it sends the shut off 
> signal to the generator. The system has an an Ecogen 15kW.
>  
> Not having an exercise function is also a miss. As mentioned below, the time 
> of use can be used, but one has to go out and play with the programming to 
> check the generator.
>  
> regards, bill
>  
> Bill Hennessy
> Berks Solar, LLC
> 371 Centennial Rd
> Mertztown, PA 19539
> 
> o 610 682 4300
> c 484 560 4666
> NABCEP certified installer
> PA contractor #44411
> www.berkssolar.com
>  
>  
> On Wednesday, November 11, 2020, 8:20:57 PM EST, Chris Sparadeo 
> <sparadeo.ch...@gmail.com> wrote:
>  
>  
> Thanks for the suggestion, Jay. 
>  
> Yes, the Sol-Ark has a very basic and limited AGS for 2 wire compatible gen 
> sets. Gen start can be programmed with voltage or SOC, however gen stop is 
> not a function that can not be readily programmed. Instead, the Sol-Ark is 
> programmed to charge the battery bank to 90% of  the rated Ah capacity of the 
> battery bank before turning off the generator. You can ultimately adjust this 
> gen stop parameter to be based on a specific SOC or voltage, but I believe 
> that doing so requires a call into tech support. The tech I spoke with 
> updated a setting (having to do with a TOU parameter I believe) that was not 
> accessible via the system interface. AGS  from Schnieder, Outback and even 
> Magnum are less clunky, but I am hoping that Sol-Ark will eventually come out 
> with new programming to remediate these minor but nevertheless, important 
> issues
>  
> -Chris
>  
> On Wed, Nov 11, 2020 at 3:58 PM Jay <jay.pe...@gmail.com> wrote:
> 
>  
> --
> Chris Sparadeo
>  
>  
> C_802-369-4458
> H_802-728-3059
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