HI All,

I”m trying to diagnose the following system I didn’t install.

4 year old system grid tie battery back up.

Radian 4048
flexmax 80
3500 watts PV
fndc
it is on opticsRE

The symptoms are that its not selling much at all.  Mostly when it is about 1kw 
max PV production and .8kw selling.  I have disconnected the FNDC and after 
that it did seem to work better.  

Usually it will sell a bit, then buy a bit then sell and so on.  Grid voltage 
is very constant at around 246vac. 

I’ve been through the settings a few times with tech support, made adjustments 
and for a while it was selling pretty normally, but again today 0 production, 
CC is at float.  

I have not been to the site, I was just trying to do this all by optics.  But 
I’m going to have to go.   I think there are 3 possible issues.  

1. the customer has always thought the production is low.  And from what I’ve 
seen that is true.  This is in a very sunny place, no shade so with 3.5kw, 1kw 
is very low which I think they may have  a few strings of the array are not 
connected. However why that bothers me is that the VOC/VMP voltages are too 
close in looking at the CC.  Which leads me to think its been told to back off 
to the 1.0kw, by some setting, see #2. And its always around .8 selling and 
around 1kw output from the array. 

2.  There is a programing issue.  

3. There is a hardware issue.


If someone wants to look at the site, I have the info and they can log in.  
Or if they want to provide settings for me to triple check, that would be great
and 
if they have any ideas as to why its acting like it is, very much appreciated 
So far even though tech support has viewed in on Optics and have had some 
recommendations as to settings, its not fixed the issue.

thanks in advance,

jay

peltz power







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