HI Kirpal,

This sure seems like a real possibility.  

I don’t know that there have been any firmware updates.  I know its one REV 
behind, but tech support didn’t think that was an issue.  

As to the installer menu, does anyone know where I can find a map/menu of all 
the options?

thx

jay

> On Jul 18, 2021, at 7:46 PM, Kirpal <solarwo...@gmail.com> wrote:
> 
> Hi Jay.  We had a similar situation arise once after we updated the firmware 
> of a 4048 radian.  The inverter was a circa 2015 unit.  After updating it 
> would only sell about 1/4 of the normal array output to the grid.  
> We talked to Chris at tech support and he had us go into the installer menu 
> and look up the max sell current and somehow the inverter firmware update had 
> changed a setting deep in the installer menu to limit sell amps.  It was a 
> menu which we had never been in.  Adjusting to the normal 16a of sell current 
> up from the 4A immediately corrected the issue.  
> Your problem sounds exactly like the one we experienced. 
> Did you update firmware recently?
> I believe you have to be on site to access the installer menu....
> Chris is typically on the job at 6am pacific time and easy to get ahold of 
> early....I recommend trying to get ahold of him to walk you thru the steps.  
> Best of luck.
> Kirpal 
> Oregon Solarworks 
> 
> 
> On Sun, Jul 18, 2021, 12:26 PM jay <jay.pe...@gmail.com 
> <mailto:jay.pe...@gmail.com>> wrote:
> HI All,
> 
> I”m trying to diagnose the following system I didn’t install.
> 
> 4 year old system grid tie battery back up.
> 
> Radian 4048
> flexmax 80
> 3500 watts PV
> fndc
> it is on opticsRE
> 
> The symptoms are that its not selling much at all.  Mostly when it is about 
> 1kw max PV production and .8kw selling.  I have disconnected the FNDC and 
> after that it did seem to work better.  
> 
> Usually it will sell a bit, then buy a bit then sell and so on.  Grid voltage 
> is very constant at around 246vac. 
> 
> I’ve been through the settings a few times with tech support, made 
> adjustments and for a while it was selling pretty normally, but again today 0 
> production, CC is at float.  
> 
> I have not been to the site, I was just trying to do this all by optics.  But 
> I’m going to have to go.   I think there are 3 possible issues.  
> 
> 1. the customer has always thought the production is low.  And from what I’ve 
> seen that is true.  This is in a very sunny place, no shade so with 3.5kw, 
> 1kw is very low which I think they may have  a few strings of the array are 
> not connected. However why that bothers me is that the VOC/VMP voltages are 
> too close in looking at the CC.  Which leads me to think its been told to 
> back off to the 1.0kw, by some setting, see #2. And its always around .8 
> selling and around 1kw output from the array. 
> 
> 2.  There is a programing issue.  
> 
> 3. There is a hardware issue.
> 
> 
> If someone wants to look at the site, I have the info and they can log in.  
> Or if they want to provide settings for me to triple check, that would be 
> great
> and 
> if they have any ideas as to why its acting like it is, very much appreciated 
> So far even though tech support has viewed in on Optics and have had some 
> recommendations as to settings, its not fixed the issue.
> 
> thanks in advance,
> 
> jay
> 
> peltz power
> 
> 
> 
> 
> 
> 
> 
> _______________________________________________
> List sponsored by Redwood Alliance
> 
> Pay optional member dues here: http://re-wrenches.org 
> <http://re-wrenches.org/>
> 
> List Address: RE-wrenches@lists.re-wrenches.org 
> <mailto:RE-wrenches@lists.re-wrenches.org>
> 
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org 
> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org>
> 
> There are two list archives for searching. When one doesn't work, try the 
> other:
> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ 
> <https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/>
> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org 
> <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org>
> 
> List rules & etiquette:
> http://www.re-wrenches.org/etiquette.htm 
> <http://www.re-wrenches.org/etiquette.htm>
> 
> Check out or update participant bios:
> http://www.members.re-wrenches.org <http://www.members.re-wrenches.org/>
> 
> _______________________________________________
> List sponsored by Redwood Alliance
> 
> Pay optional member dues here: http://re-wrenches.org
> 
> List Address: RE-wrenches@lists.re-wrenches.org
> 
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
> 
> There are two list archives for searching. When one doesn't work, try the 
> other:
> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
> 
> List rules & etiquette:
> http://www.re-wrenches.org/etiquette.htm
> 
> Check out or update participant bios:
> http://www.members.re-wrenches.org
> 

_______________________________________________
List sponsored by Redwood Alliance

Pay optional member dues here: http://re-wrenches.org

List Address: RE-wrenches@lists.re-wrenches.org

Change listserver email address & settings:
http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org

There are two list archives for searching. When one doesn't work, try the other:
https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org

List rules & etiquette:
http://www.re-wrenches.org/etiquette.htm

Check out or update participant bios:
http://www.members.re-wrenches.org

Reply via email to